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  • how we work

Our 6D Roadmap
—not a waterfall.

Every engagement runs the same way: Discover → Define → Design → Develop → Deliver → Drive. AI is part of the cycle, not bolted on at the end.

  • Discover
  • Build
  • Operate

Methodology

/// hi-fi · live

/// 01 — the journey

From first call
to production and beyond.

Six phases, three arcs. Plan tightens scope, Build creates working software, Operate keeps it shipping. Each step has named deliverables, a duration estimate, and the team it pulls in — no surprises, no scope creep.

01–02 Plan

03–04 Build

05–06 Operate

01

Plan D1

Discover

We stress-test the brief. AI fit, technical risks, success metrics, and sequencing — before anyone opens an editor.

What you get

  • Risk register & assumptions log
  • AI fit assessment
  • Success metrics aligned to outcomes

Duration 1–2 weeks

Team Strategy + AI lead

02

Plan D2

Define

Scope, success metrics, sequencing, and a costed plan. Everything in writing — nothing relies on memory.

What you get

  • Costed delivery plan
  • Architecture sketch
  • Sprint roadmap with milestones

Duration 1 week

Team PM + Architect

03

Build D3

Design

Research-led product design — production-grade prototypes, clickable, not pretty. We design what survives real users.

What you get

  • Clickable Figma prototype
  • Design system tokens
  • User research synthesis

Duration 2–4 weeks

Team Design squad

04

Build D4

Develop

Engineering squads ship to staging behind feature flags. AI components ride alongside the codebase — not bolted on at the end.

What you get

  • Working software in staging
  • RAG / agent pipelines
  • Test coverage + CI gates

Duration 6–14 weeks

Team Full squad

05

Operate D5

Deliver

Evals, A/B tests, real users. We tune retrieval, prompts, and UX in the same loop — not in three different meetings.

What you get

  • Production launch
  • Eval harness + benchmarks
  • A/B results & iteration plan

Duration 2–4 weeks

Team Squad + Growth

06

Operate D6

Drive

Observability, on-call, retraining. We stay through the boring part — SLAs, model drift, growth experiments.

What you get

  • SRE on-call rotation
  • Monthly business review
  • Continuous retraining

Duration Ongoing

Team Long-term partner

/// 02 — ceremonies

Rituals that keep
teams shipping.

Weekly demo

Working software, every Friday. No slides.

Async standups

Written, on Slack. Talk only when needed.

Two-week sprints

Plan, ship, retro. Predictable cadence.

PR-based reviews

Every change reviewed. Every change tested.

Quality gates

Tests, accessibility, performance — in CI.

Monthly
business reviews

Metrics, pipeline, surprises — to your leadership.